Location: Ardwick Sports Hall, M12 4DY
0161 273 7913

Record-keeping Policy (Children)

Roller Skating Centre in Manchester


The purpose of keeping children’s records is to ensure that:

  • each child’s progress and achievements can be monitored
  • there is a record of any concerns about a child’s safety or welfare
  • there is an account of Manchester Roller Sports’s dealings with children and their parents
  • people at Manchester Roller Sports are responsible and accountable for their actions
  • there is continuity in providing services to children if staff leave or are temporarily unavailable


Manchester Roller Sports regards good record-keeping as essential to good child protection practice and an important part of a professional’s task.

Records should use clear, straightforward language, be concise, and accurate. They should clearly differentiate between facts, opinion, judgements and hypothesis.

Safeguarding children requires information to be brought together from a number of sources, and careful professional judgements to be made on the basis of this information. Records must be clear, accessible, and comprehensive. The subject of a record does have the right in law to request access to them at any stage. Judgements made, actions and decisions taken should be carefully recorded.

Where decisions have been taken jointly across agencies, or endorsed by a manager, this should be made clear on the case records.


Relevant information will normally be collated in one place by the [Manager / key worker / case-worker dealing with the service user concerned].


Records should clearly provide the chronology of the case and should demonstrate how the process has been managed by the professional and indicate how actions taken and decisions made have been endorsed by line managers and senior managers.

Specifically, the reader should be able to track the plan for the case through:

  • the information about the child and family and actions taken from referral through interventions to outcome and closure of the case
  • identified and potential risks of harm, the source of harm and those at risk
  • the intended outcome for the child, the interventions which have taken place, by whom and the reasons for intervention
  • the evidence that change has taken place and
  • an analysis of the progress that is being made

Staff who make verbal, or telephone, referrals to social services will confirm them in writing within 24 hours, and will record the decisions/actions taken by the receiver of the referral in the child’s case file.

When a child moves outside Manchester Roller Sports’s area or ceases to receive a service, the [Manager / key worker / case-worker dealing with the service user concerned] will review whether the child’s records need to be transferred to another agency. Cases where this need is not identified should be retained in accordance with the agency’s record retention policy.

Records will be stored safely and in a way that they are not accessible to the inquisitive but can be retrieved promptly and efficiently when needed.

Case-work records will be retained for at least one year from ceasing to provide a service.

Manchester Roller Sports Limited is a charitable community benefit society. Registered No. 8121. Registered Office: Ardwick Sports Hall, 225 Stockport Road, Ardwick, Manchester M12 4DY.